Returns & Refunds Policy

We want you to feel confident trying SoYoungPlus. Every order is backed by our 90-day money-back guarantee.

90-day money-back guarantee

If you are not satisfied for any reason within 90 days of receiving your order, you may request a refund of the product purchase price. Shipping and handling charges are non-refundable where applicable.

The guarantee applies to both first-time orders and recurring Club subscription deliveries, provided the request is made within 90 days of delivery.

How to request a refund

1. Email us at soyoungplus18@gmail.com with your order number and the reason for your request.
2. We will reply with return instructions and a return address.
3. Send your bottles (opened or unopened) back to us using the instructions provided.
4. Once we receive and inspect your return, your refund will be processed to the original payment method.

Returning your order

Both opened and unopened bottles may be returned within the 90-day window. Return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective product.

Subscription orders

If you are enrolled in the SoYoungPlus Club recurring subscription and wish to stop future charges, please cancel before your next billing date. The money-back guarantee applies to products already delivered, regardless of whether the subscription is active.

Processing time

Refunds are typically processed within 5–10 business days of our warehouse receiving your return. Depending on your bank, it may take additional time to appear on your statement.

This policy is provided for general information. Complete terms are confirmed at checkout and in your order confirmation email.